Direct Support Professional

Department: Operations
Location: Various Locations
Reports To: Home Manager
FLSA Status: Non-Exempt
Primary responsibilities:
This position is responsible for ensuring that all primary responsibilities are delivered in compliance with
the company’s policies and procedures, Joint Commission standards (TJC), Licensing and Regulatory
Affairs (LARA), HCBS guidelines and the contractual requirements of Community Mental Health Agencies
and other regulatory bodies. As a Direct Support Professional, you are expected to be aligned with the
goals and mission of the organization, and to perform in accordance with our “I CARE” core values of the
organization – Integrity, Compassion, Advocacy, Respect and Excellence.

Responsibilities/Essential Functions:
 Sets positive examples for residents at all times.
 Adheres to the person-centered plans, and behavior plans as written for each resident.
 Provides opportunities throughout the day to help residents meet their goals. (An example would
include teaching groups to follow activity programs and encouraging resident attendance.)
 Provides quality of care and a safe and healthy setting free from harm while upholding the rights
of all residents. Creates a space of trust and relationship with all residents.
 Protects all residents from abuse and/or neglect and immediately reports any occurrence to
appropriate entities.
 Maintains and protects the confidentiality of all residents.
 Follows and upholds all house guidelines.
 Cook meals as necessary for residents based upon food specifications, diets, food exchanges
and documentation.
 Understands process for food supply and storage.
 Transports residents and attends appointments with residents and advocates and obtains
necessary documentation, when needed.
 Utilizes resident funds as applicable to help residents budget when needed.
 Completes required documentation before the end of shift, including, but not limited to progress
notes, miscellaneous notes, daily support logs, event reports, incident reports, LOA forms,
resident inventories, etc.
 Assists with supervision of residents doing their laundry and completes facility laundry, as needed
per assignment sheet.
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 Coaches and assists residents on bedroom cleanliness per house guidelines.
 Responsible for cleanliness of home site according to the assignment chart. (Inspection ready
at all times.)
 Must remain awake and immediately accessible in all homes requiring 24/7 care.
 Mental Health classroom training.
 Administers medications as needed.
 Hand off communication to next shift staff.
 Performs other duties as assigned or requested.
 Adheres to BSLS Core Values, Mission Statement, and Corporate Philosophies.

Team Member Expectations:
 Preserve and protect the privacy, confidentiality and security of all medical records, proprietary
and other confidential information relating Beacon Specialized Living Services, Inc., itsresidents,
Team Members, activities and affiliates, in accordance with all applicable laws(especially HIPAA)
and contract terms.
 Promote Beacon in a positive manner and lead by example, modeling our core values
in everyday behavior.
 Understand how to approach and communicate with all residents including those who
are cognitively impaired.
 Treat residents, family members and other team members with dignity and respect
while responding to their needs.
 Maintain and sustain a safe community environment and workplace.
 Follow Beacon’s policies, procedures, and manuals.
 Accept other duties as assigned.

Performance and Evaluation:
In addition to evaluating your work performance you will be evaluated for the following:
 Job Knowledge: Depth and breadth of knowledge supporting our organization goals
 Quality of Work: Freedom from errors and mistakes, timeliness. Accuracy, quality of work
in general.
 Quantity of Work: Work output of the employee.
 Reliability: The extent to which the employee can be depended upon to be available for
work, do it properly, and complete it on time. The degree to which the employee is
dependable, trustworthy, and persistent.
 Initiative and Creativity: The ability to plan work and to go ahead with a task without being
told every detail and the ability to make constructive suggestions.
 Judgment: The extent to which the employee makes decisions which are sound. Ability to
base decisions on fact rather than emotion.
 Cooperation: Willingness to work harmoniously with others in getting a job done. Readiness
to respond positively to instructions and procedures.
 Attendance: Faithfulness in coming to work daily and conforming to scheduled work hours.
 Planning and Organizing: The ability to analyze work, set goals, develop plans of action, utilize
time. Consider amount of supervision required and extent to which you can trust employee
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to carry out assignments conscientiously.
 Directing and Controlling: The ability to create a motivating climate, achieve teamwork,
train and develop, measure work in progress, take corrective action.
 Decision Making: The ability to make decisions and the quality and timeliness of those decisions.
 Embracement, support and adherence to Beacon’s Mission and Core Values.

• High school diploma or GED strongly preferred, but not required
• 1-2 years of previous experience preferred, but not required.
• Excellent communication skills, both verbally and in writing.
• Must possess a valid Driver’s License.
• Ability to work in an environment with the potential for exposure to physical aggression
  from individuals served.
• Ability to physically and emotionally work with individuals who possess mental illness and co-occurring disorders.

Advancement opportunities for Direct Support Professionals:

• Beacon’s Leadership, Excellence, Advancement, and Promotion (LEAP) program is designed to provide you with the tools, resources, and mentorship needed to succeed in your Beacon career as a Direct Support Professional.
• The LEAP program is a clear and competency-based path to gain access to professional enrichment, self-satisfaction, and the potential for increased compensation.
• Progress through the Leveling System (LEAP Program) with the opportunity to advance your career in the first 90 days based on advancing your skills.

Beacon is an equal-opportunity employer and one of Michigan’s best companies to work for.

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